Terms and Conditions
Effective Date: April 24, 2025
This website is operated by Salmabi N K, the founder of GILMA – a minimal jewelry brand. Throughout the site, the terms “we”, “us” and “our” refer to GILMA. These Terms and Conditions (“Terms”, “Agreement”) govern your use of our website and services, including purchases made through our platform.
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence or have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted and may involve:
-
Transmissions over various networks.
-
Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service or content without express written permission by us.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The content is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and may have limited quantities. These items are subject to our Refund and Return Policy.
We make every effort to display product images and descriptions as accurately as possible, but we cannot guarantee that your device’s display will be accurate in color or resolution.
We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions and pricing are subject to change at any time without notice.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
In the event we make a change to or cancel an order, we may attempt to notify you via email or phone number provided at the time of purchase.
You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools over which we neither monitor nor have any control.
You acknowledge and agree that we provide access to such tools “as is” without warranties or endorsements.
We may also offer links to third-party websites. We are not responsible for examining or evaluating the content or accuracy and we do not warrant any third-party materials or websites.
SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions (e.g., contest entries, reviews, or suggestions), you agree that we may edit, copy, publish, and otherwise use them in any medium without restriction.
We are not obligated to:
-
Maintain any comments in confidence.
-
Pay compensation for any comments.
-
Respond to any comments.
You agree that your comments will not violate any third-party rights, and you are solely responsible for the content you provide.
SECTION 9 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
You agree that from time to time we may remove the service for indefinite periods or cancel it at any time without notice.
In no case shall GILMA, our team, or partners be liable for any injury, loss, claim, or any indirect damages of any kind arising from your use of our service or products.
SECTION 12 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless GILMA and our partners from any claim or demand, including reasonable legal fees, made by any third-party due to your breach of these Terms or violation of any law or the rights of a third-party.
SECTION 13 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain in effect.
SECTION 14 – TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by ceasing to use our services.
We may also terminate this agreement at any time if you fail to comply with any provision of these Terms.
SECTION 15 – ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and us regarding the service.
SECTION 16 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India, specifically under the jurisdiction of Kannur, Kerala.
SECTION 17 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates on our website.
It is your responsibility to check this page periodically for changes.
SECTION 18 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
📧 selmaaah8@gmail.com
📍 Malikkentakath House, Chapparapadava, Kannur, Kerala
Contact: 8593892798
Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email. When you browse our store, we automatically receive your device’s internet protocol (IP) address to provide insights about your browser and operating system. With your permission, we may also send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction—such as placing an order, verifying your card, arranging a delivery, or initiating a return—you consent to us collecting and using it for that specific purpose only.
If we request your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent or give you an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at: selmaaah8@gmail.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
We use PhonePe Payment Gateway for processing payments. GILMA and PhonePe do not store your card details on their servers. All payment information is encrypted and processed securely in compliance with PCI-DSS (Payment Card Industry Data Security Standard).
Your transaction data is retained only as long as necessary to complete your purchase. Once the transaction is complete, your information is not stored.
For more information, please review PhonePe’s terms and conditions at: https://www.phonepe.com
SECTION 5 – THIRD-PARTY SERVICES
Our payment gateway and other service providers only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
We recommend that you read their privacy policies to understand how your personal information will be handled by them.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 – COOKIES
We use cookies to maintain user sessions. These are not used to personally identify visitors on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or province of residence or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or change this Privacy Policy at any time. Changes will take effect immediately upon posting. If we make significant changes, we will notify you here so that you remain informed.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more details, you may contact us at:
📧 selmaaah8@gmail.com
📍 Malikkentakath House, Chapparapadava, Kannur, Kerala
Return And Refund
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically credited on your original payment method within 10 business days.
Shipping
Products will be delivered within 4-5 business days.